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Wednesday, June 5, 2024

Celebrating Lean Six Sigma Yellow and Lean Green Belt graduates across UBC on May 30, 2024

On May 30, the Project Management Office hosted its biannual ceremony at the Performance Theatre in the AMS Student Nest to celebrate our most recent…
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Monday, April 29, 2024

Project Management Office nominated for a Business Transformation & Operational Excellence Award

The PMO is a finalist for the 2024 Business Transformation & Operational Excellence Awards (BTOES) in the category of Best Achievement in Cultural Transformation & Sustainability to Deliver…
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Tuesday, December 5, 2023

Celebrating Lean Six Sigma Yellow and Green Belt graduates across UBC on November 30, 2023

On November 30, the Project Management Office hosted its biannual ceremony at the Performance Theatre in the AMS Student Nest to celebrate our most recent…
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Thursday, November 23, 2023

UBCO Celebrates its Lean Six Sigma Yellow Belt Graduates

On November 21 2023, UBCO celebrated its new Lean Six Sigma Yellow Belt graduates. Our Yellow Belt graduates completed a rigorous program to become officially…
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Monday, November 6, 2023

Save the Date: Continuous Improvement Community of Practice event on November 8, 2023

Improve your Lean knowledge by learning some of the key principles of the Shingo Prize of Operational Excellence and connect with fellow Lean Six Sigma…
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Tuesday, October 17, 2023

Nikki Reiter

Continuous Improvement Program Manager
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Monday, September 25, 2023

Nikki Reiter and Betty Han join the VPFO Project Management Office as Continuous Improvement Program Manager

Nikki joins the VPFO Project Management Office from the Integrated Renewal Program (IRP) – Student, where she served as Acting Associate Director, Transformation & Change…
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Thursday, June 29, 2023

Quarterly Update as of June 2023: Lean Six Sigma progress across UBC

We partner with UBC’s Sauder School of Business to deliver Lean Six Sigma training for beginners, seasoned professionals, and leaders at UBC. As of June…
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Wednesday, June 28, 2023

Leveraging Smartsheet for project planning and tracking

VPFO Project Management Office uses Smartsheet, a modern project and work management tool, to manage project plans, track deliverables and report on key project milestones.…
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Wednesday, June 28, 2023

Save the Date: Continuous Improvement Community of Practice event on July 26, 2023

Improve your Lean knowledge by learning some of the key principles of the Shingo Prize of Operational Excellence and connect with fellow Lean Six Sigma…
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Thursday, June 22, 2023

Realigning Operational Excellence to Support Key Initiatives for the VPFO and UBC

The VPFO Senior Leadership Team has been working together to review, simplify, and prioritize the projects in our portfolio’s Strategic Plan. To enable key projects…
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Wednesday, June 14, 2023

Celebrating Lean Six Sigma Yellow and Green Belt graduates across UBC on June 1

On June 1, Operational Excellence hosted its biannual ceremony event at The Performance Theatre in The Nest to celebrate our most recent Lean Six Sigma…
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Monday, June 5, 2023

New resource: Project Prioritization and Change Management Matrices

VPFO Project Management Office has created a new template designed to assess and prioritize the delivery of up to three different projects, in alignment with…
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Sunday, May 28, 2023

Keep track with our projects through the Project Portfolio Management Dashboard

The VPFO Project Management team uses a project portfolio management (PPM) tool to help with the intake, prioritization, selection and management of continuous improvement projects…
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Tuesday, May 23, 2023

Getting ready for UniForum: Support resources for participants available

UBC is getting ready to participate for the fifth time in the UniForum benchmarking program. If you’ve been contacted to act as a Primary Contact or…
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Friday, April 14, 2023

UBC launches fifth year of the UniForum program

This year we are launching year 5 of the program, and from May 29 to June 30 we will be collecting data relating to all…
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Monday, March 20, 2023

Quarterly Update: Lean Six Sigma progress across UBC as of March 2023

As of March 2023, a total of 792 certifications have been issued through the program and many Lean Six Sigma practitioners are currently delivering continuous…
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Monday, March 20, 2023

VPFO Communications & Engagement team completes Lean Six Sigma Yellow Belt Certification 

The four members of VPFO Communications & Engagement team have a long-demonstrated passion for learning and applying new skills. The team is now better equipped…
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Friday, March 17, 2023

Identifying, prioritizing and pursuing improvement opportunities across UBC HR, IT and Finance

In November 2022, we mentioned receiving funding and endorsement from President’s Executive Management Team to deliver operational improvement roadmaps for UBC HR, IT and Finance…
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Friday, March 17, 2023

Save the Date: Continuous Improvement Community of Practice event on April 20

Improve your Lean knowledge by learning some of the key principles of the Shingo Prize of Operational Excellence at the third Continuous Improvement CoP, organized by…
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Thursday, March 16, 2023

Join us and our UBC Lean Six Sigma graduates in the celebration event on June 1

Operational Excellence is pleased to announce that the third Lean Six Sigma celebration event will be held on June 1, 2023. This is an opportunity…
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Tuesday, March 14, 2023

New project kick-off template available in the Project Management Tool Vault

Operational Excellence has created a new template designed to help project managers accelerate their project kick-off and align Steering Committee and project team members towards…
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Monday, March 13, 2023

Welcome Frank Laezza!

Today marks the official start of Frank Laezza’s tenure with UBC as our new Vice-President Finance & Operations. As a strong believer in connected leadership,…
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Friday, March 10, 2023

Finance & HR IRP Benefits Realization Management to cease monthly reporting in April 2023  

Since 2020, Integrated Renewal Program's Benefits Realization Management (IRP BRM) has been providing visibility into UBC's journey towards achieving the benefits of implementing Workday HR…
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Thursday, February 16, 2023

Reducing benefit-related support request volume through Lean Six Sigma

Liam Murphy is a Knowledge and Training Analyst with UBC's Integrated Service Centre (ISC). Applying his knowledge of Lean Six Sigma, Liam implemented updates to…
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Tuesday, February 14, 2023

Continuing to measure your Lean Six Sigma Yellow Belt project

Now that you have submitted your Lean Six Sigma Yellow Belt report for your certification, you are encouraged to monitor the results that you have…
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Monday, December 12, 2022

Celebrating Lean Six Sigma Yellow and Green Belt Graduates

On November 24, Operational Excellence hosted its second ceremony event at the Performance Theatre in The Nest to celebrate our most recent Lean Six Sigma…
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Thursday, December 8, 2022

Continuous Improvement Community of Practice on December 1: Advancing career through Lean Six Sigma, reviewing 14 principles of Lean

In our recent CoP session, Sean Zheng, who was recently promoted to Sub-Head in Stores, Municipal Services within UBC Facilities, shared how advancing his knowledge of…
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Monday, December 5, 2022

December 2022: Quarterly update on UBC’s progress with Lean Six Sigma training

As of December 2022, a total of 750 certifications have been issued through the program and many Lean Six Sigma practitioners are currently delivering continuous…
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Tuesday, November 29, 2022

Delivering Operational Improvement roadmaps for UBC HR, IT and Finance

Funded and endorsed by the President’s Executive Management Team, this project supports UBC’s use of UniForum data across UBC IT, Finance, and HR to identify,…
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Monday, November 14, 2022

Pavan Khiani and Shijie Yu join Operational Excellence as Data Analysts

Pavan Khiani is in his fourth year at UBC, majoring in Computing Science and Business, while Shijie Yu is pursuing his Master's degree in Data…
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Thursday, November 3, 2022

Operational Excellence presenting at upcoming UBC Change and Transition CoP

In the upcoming session, Alex Fiuza, Service Excellence Transformation (SET) Project Senior Manager will share how the Operational Excellence team can support you to build…
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Wednesday, October 12, 2022

Helen Shen

Continuous Improvement Program Manager
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Thursday, September 29, 2022

Envisio drop-in sessions

To support the VPFO community in providing quarterly updates in Envisio, VPFO’s strategic & business planning tool, Operational Excellence will be offering online, 30-minute drop-in…
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Wednesday, September 28, 2022

Helen Shen joins Operational Excellence as Continuous Improvement Program Manager

Leveraging her robust experience in continuous improvement and problem solving, in addition to her passion for driving efficiency and collaboration, Helen will play a key…
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Monday, September 26, 2022

Save the Date: Continuous Improvement Community of Practice event

Open to all Lean Six Sigma Yellow, Green, and Black Belt practitioners at UBC, the second CoP event will be held online on Thursday, December…
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Saturday, September 24, 2022

Join us in the second Lean Six Sigma celebration event on November 24

Operational Excellence is pleased to announce that the second Lean Six Sigma celebration event will be held on November 24, 2022. This is an opportunity…
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Tuesday, September 20, 2022

September 2022: Quarterly update on UBC’s progress with Lean Six Sigma Training

As of September 2022, a total of 704 certifications has been issued through the program and many Lean Six Sigma practitioners are currently delivering continuous…
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Saturday, September 10, 2022

Implementing Envisio for VPFO strategic and business plans

As of September, every department in the VPFO has entered their business plan into Envisio. This is the beginning of enhanced alignment of business objectives…
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Monday, September 5, 2022

Launching a Benefits Realization Management Program for UBC Planon

As part of an effort to efficiently manage results and drive continuous improvement following the implementation of the Planon, UBC's Enterprise Maintenance Management System (EMMS),…
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Tuesday, August 23, 2022

New Lean Six Sigma toolkits & templates

Operational Excellence has created two additional vaults that contain helpful resources to guide you through your Lean Six Sigma and process improvement initiatives. The toolkits…
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Tuesday, August 2, 2022

Facilities’ Stores team applying Lean Six Sigma to reduce order pick time

Sean Zheng, a Store Operator from Municipal Services within UBC Facilities and Lean Six Sigma Yellow Belt graduate, recently implemented a simple yet effective process…
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Wednesday, June 29, 2022

Launching the Lean Six Sigma Community of Practice (CoP)

Operational Excellence is launching a Community of Practice (CoP) for Lean Six Sigma practitioners across UBC through its first community meeting, which will begin with…
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Tuesday, June 28, 2022

June Update: UBC’s progress with Lean Six Sigma Training

Since our last update in March, Operational Excellence has coached one additional cohort of managers and leaders through the Sponsor Leadership Training, and two cohorts…
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Monday, June 13, 2022

Operational Excellence capturing over 150 continuous improvement projects in the project pipeline

Operational Excellence has captured 156 projects in our project pipeline, in addition to 57 yellow belt and 8 green belt projects delivered as part of…
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Friday, June 10, 2022

Operational Excellence celebrates Lean Six Sigma Yellow Belt Graduates in inaugural celebration event

On May 25, Operational Excellence hosted its first ceremony event at the Great Hall North to celebrate the Lean Six Sigma Yellow Belt graduates’ achievements…
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Wednesday, April 20, 2022

Change Management toolkit available

Change management consists of strategies and activities designed to support people as they transition through change. The UBC Human Resources Organizational Change and Transition team…
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Monday, April 11, 2022

Lubna Shawwa

Continuous Improvement Program Manager
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Thursday, March 24, 2022

Delivering continuous improvement projects for the university

There are currently 126 continuous improvement projects captured in the pipeline and 60% of these projects have been completed or are in progress. For details…
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Monday, March 21, 2022

Introducing the Continuous Improvement Community of Practice (CoP)

Operational Excellence is currently building a Community of Practice for Lean Six Sigma graduates to connect and exchange knowledge and best practices. Learn more about…
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