Nikki Reiter and Betty Han join the VPFO Project Management Office as Continuous Improvement Program Manager


Nikki Reiter joins the VPFO Project Management Office from the Integrated Renewal Program (IRP) – Student, where she served as Acting Associate Director, Transformation & Change Management leading a team of change management specialists to support UBC’s transition to Workday Student. Prior to the IRP, Nikki first joined UBC in 2011, and has held a number of roles in both academic and administrative units, primarily at the Okanagan campus. She has also spent time with the Interior Health Authority as a Project Lead.

Nikki is passionate about supporting the UBC community using her knowledge of stakeholders, acquired during her leadership of various cross-functional projects.

Nikki is currently pursuing an MBA with Carleton University, holds both a Master’s and Bachelor’s degree of Human Kinetics from the University of Windsor, has certifications in Change Management and Project Management from UBC’s Sauder School of Business, and is a certified PMP from the Project Management Institute.

Betty Han joined UBC in 2022 as a Senior Change Management Specialist (Community Engagement Partner) with the Integrated Renewal Program – Student. Prior to that, she was a Change Lead for the business transformation initiative at the British Columbia Automobile Association. Leveraging her problem-solving skills, using a collaborative approach, and tapping into her passion for continuous improvement, Betty will play a key role in supporting and delivering process improvement projects across UBC.

Betty holds an MBA from SFU Beedie School of Business, a Marketing Management Certificate from BCIT, a Project Management Certificate from UBC Sauder School of Business, certifications from the Project Management Institute (PMP and Agile) and the Scrum Alliance as a Certified Scrum Master (CSM). Additionally, she has a BA in Marketing and Advertising from National Cheng Chi University.

Outside of work, Betty enjoys spending time with her family playing sports and trying new restaurants. She also takes great pride in contributing to her community through her position as Board of Director for the Semiahmoo Arts Society driving their mission of Arts for Everyone.