As part of an effort to efficiently manage results and drive continuous improvement following the implementation of the Planon, UBC’s Enterprise Maintenance Management System (EMMS), Operational Excellence’s Business Intelligence Team recently launched the EMMS Benefits Realization Management (BRM) program in UBC Facilities, Chemistry Stores, and Safety & Risk Services.
Launched in September 2022, the EMMS BRM program measures key functional areas (Work Management, Inventory Management, Planon Sustainment, and Overall User Experience) and provides users with the ability to draw a direct line between their department’s capabilities and the VPFO Strategic Plan. It also helps communicate how a project delivers benefits and adds value to UBC.
To create the EMMS BRM program, the Business Intelligence Team established several measures, baselines, and targets, acquired a Data Lake, and created Tableu dashboards that are easily accessible to key stakeholders through a SharePoint site, allowing them to identify improvement opportunities and make informed decisions.