Celebrating Lean Six Sigma Yellow and Green Belt Graduates
On November 24, Operational Excellence hosted its second ceremony event at the Performance Theatre in The Nest to celebrate our most recent Lean Six Sigma Yellow and Green Belt graduates, who completed a rigorous program to become officially certified as Lean Six Sigma practitioners.
Delivering Operational Improvement roadmaps for UBC HR, IT and Finance
Funded and endorsed by the President’s Executive Management Team, this project supports UBC’s use of UniForum data across UBC IT, Finance, and HR to identify, prioritize, and pursue improvement opportunities in collaboration with functional leaders, service delivery teams, and faculties.
Operational Excellence presenting at upcoming UBC Change and Transition CoP
In the upcoming session, Alex Fiuza, Service Excellence Transformation (SET) Project Senior Manager will share how the Operational Excellence team can support you to build a culture of continuous improvement.
Helen Shen joins Operational Excellence as Continuous Improvement Program Manager
Leveraging her robust experience in continuous improvement and problem solving, in addition to her passion for driving efficiency and collaboration, Helen will play a key role in enhancing and delivering continuous improvement projects across UBC.
Implementing Envisio for VPFO strategic and business plans
As of September, every department in the VPFO has entered their business plan into Envisio. This is the beginning of enhanced alignment of business objectives with the VPFO Strategic Plan, up-to-date progress updates, and better visibility of alignment with stakeholder and strategic objectives.
Launching a Benefits Realization Management Program for UBC Planon
As part of an effort to efficiently manage results and drive continuous improvement following the implementation of the Planon, UBC’s Enterprise Maintenance Management System (EMMS), Operational Excellence’s Business Intelligence Team recently launched the EMMS Benefits Realization Management (BRM) program in UBC Facilities, Chemistry Stores, and Safety & Risk Services.
New Lean Six Sigma toolkits & templates
Operational Excellence has created two additional vaults that contain helpful resources to guide you through your Lean Six Sigma and process improvement initiatives. The toolkits and templates on the Operational Excellence website have also been reorganized for better accessibility and clarity.
Facilities’ Stores team applying Lean Six Sigma to reduce order pick time
Sean Zheng, a Store Operator from Municipal Services within UBC Facilities and Lean Six Sigma Yellow Belt graduate, recently implemented a simple yet effective process improvement that resulted in a 50% decrease in average custodial order pick time.
Operational Excellence capturing over 150 continuous improvement projects in the project pipeline
Operational Excellence has captured 156 projects in our project pipeline, in addition to 57 yellow belt and 8 green belt projects delivered as part of the Lean Six Sigma training program. On June 6, three projects from Facilities and Financial Operations within VPFO received approval from the project prioritization steering committee to begin.
Operational Excellence celebrates Lean Six Sigma Yellow Belt Graduates in inaugural celebration event
On May 25, Operational Excellence hosted its first ceremony event at the Great Hall North to celebrate the Lean Six Sigma Yellow Belt graduates’ achievements and hard work. The graduates’ continuous improvement projects were hung up on the wall for display, offering the opportunity to show how they’ve applied the new tools at work and learn about each other’s projects.
Change Management toolkit available
Change management consists of strategies and activities designed to support people as they transition through change. The UBC Human Resources Organizational Change and Transition team offers information, tools, and support on change management.
Delivering continuous improvement projects for the university
There are currently 126 continuous improvement projects captured in the pipeline and 60% of these projects have been completed or are in progress. For details on the types of projects being submitted and their status, visit the Operational Excellence website.
Lubna Shawwa joins Operational Excellence as Continuous Improvement Program Manager
Leveraging her robust experience in continuous improvement and problem solving, in addition to her passion for driving efficiency and collaboration, Lubna will play a key role in enhancing and delivering continuous improvement projects across UBC.
How does Operational Excellence measure success?
In July 2021, we began to roll out Lean Six Sigma White Belt training across the VPFO portfolio. Now that the tools and knowledge to support and lead successful continuous improvement projects are beginning to spread — how do we measure our success? In Operational Excellence, we measure success through Benefits Realization Management (BRM).