Team
Meet our team
Learn more about our experts in project management and how they help make our university’s business operations more efficient and effective.
Service Excellence Transformation

Alex Fiuza
Service Excellence Transformation (SET) Project Senior Manager
Phone: 236.865.8776
Email: alex.fiuza@ubc.ca
LinkedIn: linkedin.com/in/alexfiuza

Pearle Lundeen
Business Analyst
Phone: 604.817.1273
Email: pearle.lundeen@ubc.ca

Hayley MacDonald
Continuous Improvement Program Manager
Phone: 604.250.1581
Email: hayley.macdonald@ubc.ca

Lubna Shawwa
Continuous Improvement Program Manager
Email: lubna.shawwa@ubc.ca

Helen Shen
Continuous Improvement Program Manager
Email: helen.shen@ubc.ca
LinkedIn: linkedin.com/in/helen-shen-73805434

Nikki Reiter
Continuous Improvement Program Manager
Email: nikki.reiter@ubc.ca
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