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Frequently Asked Questions about Benefits Realization Management (BRM)
1. What is Benefits Realization Management (BRM)?
Benefits Realization Management (BRM) provides organizations with a way to measure how projects and programs add value to the organization. Ultimately answers “What is the project or program wanting to achieve?”.
2. How are benefits realized?
Benefits are achieved by projects creating outputs, which build (or enhance) capabilities, which (with change management support) transition into outcomes that serve the purpose of realizing benefits for the organization.
3. When are benefits and outcomes realized?
Realization of the full set of benefits and outcomes may not happen until long after the final project or program has been implemented. Some outcomes are realized immediately at go live with new capabilities and achievements. Other outcomes are longer term before benefits can be realized. Longer term outcomes require ongoing measurement of multi-year targets, adoption through behavior change, and other improvement actions across the organization.
4. How was UBC’s BRM Framework developed?
UBC’s Benefits Realization Management (BRM) framework was developed during the Integrated Renewal Program (IRP) and is based on a model from the United Kingdom called Managing Successful Programmes (MSP) Edition 2011. Benefits management is at the heart of program management: programs are primarily driven by the need to deliver benefits. Undertaking benefits management allows programs to structure their efforts towards delivering benefits and mitigate any threats to achieve program success.